🚨 Schedule inquiry is mandatory before booking
📍 1. Prohibitions
- No food or alcohol allowed
- No use or entry outside of the reservation details
- No changes to attachments, facility locations, or settings
- No external equipment or items allowed
📍 2. Number of People
- If exceeding the basic number of people
- At the time of booking: 1 person/1,000 won (discounted)
- After booking: 1 person/2,000 won (regular)
- Regardless of entry time or purpose of visit, all included
📍 3. Shoes
- No wearing of external shoes
- No shoes allowed
- Only barefoot or provided slippers may be worn
📍 4. Food
- Water and beverages allowed (must be placed on the floor + lid required)
- No other food or alcohol allowed
- Prevent damage to recording equipment and carpets
📍 5. Inquiries
- Phone: Weekdays 10 AM - 8 PM
- Refund/Customer Service: Weekdays 1 PM - 6 PM
- Text: Weekdays 8 PM - 10 AM / Weekends and holidays
※ Responses may be delayed or unavailable.
📍 6. Deposit
- For attachments and food entry
- When using options A-C
- Prior inquiry is mandatory (50,000 - 100,000 won)
📍 7. Compensation Standards
- Actual cost compensation for damage or loss
- Business loss during construction period
- Special cleaning costs are separate
📍 8. Refunds and Changes
- Refund policies vary by site
- Refund policy applies based on the site used for payment
- Changes are not allowed except for refunds
- Discounted reservations cannot be refunded or changed
📍 9. Additional Options
- Payment based on option quantity x space reservation time
- Not usable if only part of the time is paid
- Some amounts are processed as deposits (non-refundable)
- Restrictions may apply for same-day or holiday reservations/additions
- Option items may change at any time and may differ from photos
- If option use is restricted due to damage or loss
(Refund only for the specific option after verification)
📍 10. Facility Information
- Basic soundproofing in practice room (not a recording studio)
- Disposable items, consumables, and toilet paper not provided
- Air conditioning and electronic devices
a. Turn off power when leaving
b. Refund of 1,000 won for each hour of unused time due to device malfunction
c. No cooling allowed during winter (December - February)
📍 11. A-C Entry/Use Options (prior agreement required)
A- Wind instruments, percussion instruments, audio equipment
B- Filming equipment (only personal filming with mobile phones allowed) and other equipment
C- Entry of structures/items / Changes to space structure or facility location
※ Floor protection mats are mandatory
📍 12. Penalties (in case of rule violations)
a. Complete restriction of all reserved use (non-refundable)
b. Violation amount doubled (for additional options or use outside of reservation details)
c. 150,000 won charge (for shoes, attachments, etc.)
Cancellation & refund policy
Cancel 4+ days before use: Full refund
Cancel within 3 days of use: No refund
For cancellation & refund inquiries, contact hourplace customer support.