π¨ Schedule inquiry is mandatory before booking
π 1. Prohibitions
- No food or alcohol allowed
- No use or entry outside of the reservation details
- No changes to attachments, facility locations, or settings
- No external equipment or items allowed
π 2. Number of People
- If exceeding the basic number of people
- At the time of booking: 1 person/1,000 KRW per hour (discounted)
- After booking: 1 person/2,000 KRW per hour (normal rate)
- Regardless of entry time or purpose of visit, all included
π 3. Shoes
- Only indoor athletic shoes are allowed (store outdoor shoes in the designated area)
- Outdoor shoes are allowed if cleaned with wet wipes (prior inquiry required)
- Indoor dress shoes are allowed under the following conditions (prior inquiry required)
a. Entire sole is suede
b. Heel cap and model walking
c. No movement during the shoot
π 4. Food
- Water and beverages are allowed (must be in a container with a lid)
- No other food or alcohol allowed
- Prevent damage to recording equipment and carpets
π 5. Inquiries
- Phone: Weekdays 10 AM to 8 PM
- Refund/Customer Service: Weekdays 1 PM to 6 PM
- Text: Weekdays 8 PM to 10 AM / Weekends and holidays
β» Responses may be delayed or unavailable.
π 6. Deposit
- For attachments and food entry
- When using options A-C
- Prior inquiry is mandatory (50,000 to 100,000 KRW)
π 7. Compensation Standards
- Actual cost compensation for damage or loss
- Business loss during construction period
- Special cleaning costs are separate
π 8. Refunds and Changes
- Refund policies vary by site
- Refund policies apply based on the site where payment was made
- Changes are not allowed except for refunds
- Discounted reservations cannot be refunded or changed
π 9. Additional Options
- Payment based on the quantity of options x reserved space time
- Some options may not be available if only partially paid
- Some amounts may be treated as a deposit (non-refundable)
- Same-day reservations or additions / holiday reservations or additions may have usage restrictions
- Option items may change at any time and may differ from photos
- If option usage is restricted due to damage or loss
(Refund only for the specific option after verification process)
π 10. Facility Information
- Basic soundproofing in practice rooms (not a recording studio)
- Disposable items, consumables, and toilet paper are not provided
- Air conditioning and electronic devices
a. Turn off power when leaving
b. Refund of 1,000 KRW for each hour not used due to device malfunction
c. No cooling allowed during winter (December to February)
π 11. A-C Entry/Usage Options (prior agreement required)
A- Wind instruments, percussion instruments, audio equipment
B- Filming equipment (only personal filming with mobile phones allowed) and other equipment
C- Entry of structures/items / changes to space structure or facility locations
β» Floor protection mats are mandatory
π 12. Penalties (in case of rule violations)
a. Complete restriction of all reserved usage (non-refundable)
b. Violation fee of double the amount (for additional options or use outside of reservation details)
c. 150,000 KRW charge (for shoes, attachments, etc.)
Cancellation & refund policy
Cancel 4+ days before use: Full refund
Cancel within 3 days of use: No refund
For cancellation & refund inquiries, contact hourplace customer support.